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Retreats, Self catered and Bed & Breakfast Accommodation

 

Booking

 

Our accommodation divides into three: 1) the Almàssera main house (Bed and Breakfast only), 2) “Mare de Deu” cottage, and 3) “Mare de Deu” studio apartment.

 

Initial bookings can be made via e-mail (preferred), telephone or in writing.

 

We need your full name, passport number, fixed address and contact telephone number(s) – this will reserve you a place for two weeks pending receipt of a deposit. For all the above the deposit required is 30% of the ultimate rental.

Payments

 

We are able to accept payment in Sterling, Euros or Dollars. In the case of the latter two, please contact us for the exchange rate calculation. We will usually charge the prevailing rate on the date of reservation or the date of transfer, which ever is higher. For reference on rates we refer to www.xe.com.

 

For payments in Sterling, dollars or Euros we can accept cheques (made out to ‘Pemberton North SL’) sent to this address. We can accept bank transfer or credit card via PayPal. In the case of Paypal, there is a 5% supplement to cover the additional costs of using the Paypal system etc. If you wish to pay by transfer or credit card, please contact us and we will forward the necessary information or request. Dollar transfers must be made to our London Dollar account.

 

For retreats longer than a week we may ask for a deposit against damages.

Cancellation

 

Up to six week prior

Should you have to cancel your reservation up to six week before the date of arrival we will return your deposit less a ₤25 administration charge.

 

Less than six week prior

If you cancel within six weeks of the arrival date then the deposit balance is returned only if we succeed in replacing your reservation.

Insurance/Health Issues

 

It is the responsibility of visitors to take out accident, health and cancellation insurance. We may request a sight of the insurance documents in relation to health and accident. All visitors from the UK should bring the appropriate European Health Insurance Card (EHIC) obtainable from their GP.

 

If you have mobility problems please let us know with full details. Unfortunately we do not have realistic wheelchair access; all our accommodation involves using stairs. The village has a modern Pharmacy – but bear in mind the emergency services are half an hour away.

Retreats / Self-catering

 

Single occupancy retreats are restricted to the Studio flat. The retreat package includes access to the Almàssera Vella Library, free loan of books and DVDs and printing facilities (10 copies free, thereafter .25€ per cc). Visitors are also welcome to use the swimming pool, the terrace, and grounds. However children under 15 must be accompanied by an adult if they are using the pool.

Bed & Breakfast

 

This is restricted to accommodation within the Almàssera Vella. The breakfast served is continental. Visitors are welcome to arrive after 14.00 and to clear the room by 11.00 the morning following their visit.

Transport

 

We can arrange for pick-ups from the airport/or RENFE Station in Alicante at 50 euros per trip.

Wi-Fi

 

All lettings have free access to the house Wi-fi.

Catering

 

A three course supper can be arranged provided at least 24 hours notice is given. We are not licensed to sell alcohol.